Refund Policy
✅ Returns
Products can be returned within 7 days of delivery if they are damaged, defective, or incorrect.
To be eligible for a return, the product must be unused, unopened, and in its original packaging.
Please provide images or videos of the damaged/defective item at the time of your request.
💰 Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days to your original payment method.
Shipping charges (if any) are non-refundable, unless the return is due to our error.
🔁 Replacements
We offer free replacement for items that arrive damaged, leaked, or incorrectly shipped.
Replacement requests must be raised within 48 hours of receiving your order.
🚫 Non-returnable Items
For hygiene and safety reasons, the following items cannot be returned or refunded:
Opened or used products
Items purchased during clearance or sale
Gift cards or promotional items
📩 How to Request a Return or Refund
Please contact our support team at [your email / contact form link] with:
Your order ID
Reason for return/refund
Photo/video proof (if applicable)
Our team will guide you through the simple and quick process.
❤️ Our Promise
We value your trust in Desi Goodness. Every feedback helps us improve and continue delivering the purity and honesty you deserve.